Listing terms
These terms apply to every listing bought on Pawfect Stays. If you have any questions, email us at info@pawfectstays.co.uk.
- Minimum term: every plan runs for at least 12 months from the day your listing goes live.
- Payment: monthly plans are taken each month by card. Yearly plans are paid upfront. We’re not VAT registered, so prices have no VAT added.
- Renewal: after 12 months your plan carries on at the same price until you cancel. Yearly plans renew each year.
- Cancelling: after the minimum term, email us at info@pawfectstays.co.uk at least 30 days before your next payment and we’ll stop it.
- Your listing: we build it from your website and the details you send, then email it to you to approve before it goes live. You can ask for changes at any time. We may edit wording to fit our style, and we can decline businesses that aren’t genuinely dog friendly.
- Missed payments: if a payment fails and isn’t sorted within 14 days, we may pause your listing.
- Refunds: payments aren’t refundable once your listing is live, except where the law says otherwise.